To initiate a return please email us mydreamfashionboutique@gmail.com with your order number , item you wish to return and reason why. Returned items must be unworn and free of stains and odors and all tags attached. Items must be sent back to us within 14 days of the customer having received the package. Enclose a copy of the invoice in your return package .You are responsible for any shipping cost. Eligible items will receive a store credit ONLY. NO REFUNDS. After the returned item(s) has been received and inspected , a store credit will be issued to the email address we have on file. Please allow 5 to 7 business days.